The ISO Standard ISO/IEC 17799 Table-of-Contents (Cont)

10 Communications and operations management
10.1 Operational procedures and responsibilities
10.1.1 Documented operating procedures
10.1.2 Change management
10.1.3 Segregation of duties
10.1.4 Separation of development, test, and operational facilities
10.2 Third party service delivery management
10.2.1 Service delivery
10.2.2 Monitoring and review of third party services
10.2.3 Managing changes to third party services
10.3 System planning and acceptance
10.3.1 Capacity management
10.3.2 System acceptance
10.4 Protection against malicious and mobile code
10.4.1 Controls against malicious code
10.4.2 Controls against mobile code
10.5 Back-up
10.5.1 Information back-up
10.6 Network security management
10.6.1 Network controls
10.6.2 Security of network services
10.7 Media handling
10.7.1 Management of removable media
10.7.2 Disposal of media
10.7.3 Information handling procedures
10.7.4 Security of system documentation
10.8 Exchange of information
10.8.1 Information exchange policies and procedures
10.8.2 Exchange agreements
10.8.3 Physical media in transit
10.8.4 Electronic messaging
10.8.5 Business information systems
10.9 Electronic commerce services
10.9.1 Electronic commerce
10.9.2 On-Line Transactions
10.9.3 Publicly available information
10.10Monitoring
10.10.1Audit logging
10.10.2Monitoring system use
10.10.3Protection of log information
10.10.4Administrator and operator logs
10.10.5 Fault logging
10.10.6Clock synchronization

11 Access control
11.1 Business requirement for access control
11.1.1 Access control policy
11.2 User access management
11.2.1 User registration
11.2.2 Privilege management
11.2.3 User password management
11.2.4 Review of user access rights
11.3 User responsibilities
11.3.1 Password use
11.3.2 Unattended user equipment
11.3.3 Clear desk and clear screen policy
11.4 Network access control
11.4.1 Policy on use of network services
11.4.2 User authentication for external connections
11.4.3 Equipment identification in networks
11.4.4 Remote diagnostic and configuration port protection
11.4.5 Segregation in networks
11.4.6 Network connection control
11.4.7 Network routing control
11.5 Operating system access control
11.5.1 Secure log-on procedures
11.5.2 User identification and authentication
11.5.3 Password management system
11.5.4 Use of system utilities
11.5.5 Session time-out
11.5.6 Limitation of connection time
11.6 Application and information access control
11.6.1 Information access restriction
11.6.2 Sensitive system isolation
11.7 Mobile computing and teleworking
11.7.1 Mobile computing and communications
11.7.2 Teleworking

12 Information systems acquisition, development and maintenance
12.1 Security requirements of information systems
12.1.1 Security requirements analysis and specification
12.2 Correct processing in applications
12.2.1 Input data validation
12.2.2 Control of internal processing
12.2.3 Message integrity
12.2.4 Output data validation
12.3 Cryptographic controls
12.3.1 Policy on the use of cryptographic controls
12.3.2 Key management
12.4 Security of system files
12.4.1 Control of operational software
12.4.2 Protection of system test data
12.4.3 Access control to program source code
12.5 Security in development and support processes
12.5.1 Change control procedures
12.5.2 Technical review of applications after operating system changes
12.5.3 Restrictions on changes to software packages
12.5.4 Information leakage
12.5.5 Outsourced software development
12.6 Technical Vulnerability Management
12.6.1 Control of technical vulnerabilities

13 Information security incident management
13.1 Reporting information security events and weaknesses
13.1.1 Reporting information security events
13.1.2 Reporting security weaknesses
13.2 Management of information security incidents and improvements
13.2.1 Responsibilities and procedures
13.2.2 Learning from information security incidents
13.2.3 Collection of evidence

14 Business continuity management
14.1 Information security aspects of business continuity management
14.1.1 Including information security in the business continuity management process
14.1.2 Business continuity and risk assessment
14.1.3 Developing and implementing continuity plans including information security
14.1.4 Business continuity planning framework
14.1.5 Testing, maintaining and re-assessing business continuity plans

15 Compliance
15.1 Compliance with legal requirements
15.1.1 Identification of applicable legislation
15.1.2 Intellectual property rights (IPR)
15.1.3 Protection of organizational records
15.1.4 Data protection and privacy of personal information
15.1.5 Prevention of misuse of information processing facilities
15.1.6 Regulation of cryptographic controls
15.2 Compliance with security policies and standards, and technical compliance
15.2.1 Compliance with security policies and standards
15.2.2 Technical compliance checking
15.3 Information systems audit considerations
15.3.1 Information systems audit controls
15.3.2 Protection of information systems audit tools